Terms and Conditions

1. I understand that as a Preferred Customer of Sisel International, LLC or Sisel International AG (hereafter “Sisel”) I have the right to purchase Sisel products and services in accordance with these Terms and Conditions and Sisel’s Policies and Procedures.

2. I agree that I will not make any claim that Sisel’s products will diagnose, treat, cure, or prevent any disease, or make any claim about a product that could be construed as a drug or health claim.

3. I agree that as a Preferred Customer, I am not an employee, agent, partner, legal representative, or franchisee of Sisel.

4. I affirm that I have carefully read and agree to comply with Sisel’s Policies and Procedures and these Terms and Conditions, which documents are referred to herein as the Agreement (“Agreement”). I understand as a Preferred Customer that I must be in good standing with Sisel to be eligible for special pricing, offers, and other incentives. I understand that the Agreement as defined above may be amended at any time as reasonably necessary or appropriate for operational, legal or regulatory purposes. Changes and amendments shall be effective 30 days after publication, including on Sisel’s website. I may terminate before an amendment takes effect. The continuation of my Sisel Preferred Customer account under the Agreement after an amendment takes effect shall constitute my affirmative acceptance of such changes or amendments.

5. The term of this Agreement is one year. If my account is inactive for more than one year, or if it is canceled or terminated for any reason, I understand that I will lose all rights as a Preferred Customer, except to the extent arising from Sisel’s or its Affiliates’ breach of the Agreement, negligence or violation of applicable law. If my Preferred Customer account is not active, I will not be eligible to purchase Sisel products at Preferred Customer pricing, or to receive special offers or incentives. Sisel reserves the right to terminate Preferred Customer accounts upon 30-days’ notice if the Company elects to: (1) cease business operations, (2) dissolve as a business entity or (3) terminate distribution of its products and/or services via direct selling channels.

6. I may not assign any rights under the Agreement without the prior written consent of Sisel. Any attempt to transfer or assign my Preferred Customer account without the express written consent of Sisel renders the assignment voidable at the option of Sisel and may result in termination of my Preferred Customer account.

7. I understand that if I fail to comply with the terms of the Agreement, Sisel may, at its discretion, terminate my account.

8. Sisel, its directors, officers, shareholders, employees, assigns and agents (collectively referred to as “Affiliates”), shall not be liable for, and I release Sisel and its Affiliates from, any and all claims or causes of action, including for consequential and exemplary damages. I further agree to indemnify and hold Sisel harmless from any liability, damages, fines, penalties or other claims, and awards arising from any unauthorized conduct that I undertake with my Preferred Customer account, except to the extent caused or contributed to by Sisel or its Affiliates. I agree Sisel is not liable for any damages or losses caused by the delay or inability to manufacture, sell, or deliver product(s) due to strikes, accidents, fire, flood, acts of civil authority, acts of God, or third-parties, or from any other causes that are beyond its control.

9. The Agreement, in its current form and as amended, constitutes the entire agreement and understanding between Sisel and myself. Any promises, representations, or other communications not expressly set forth in the Agreement are of no force or effect regardless of the individual making such. Except for amendments under Section 4, only a written agreement signed by both parties may modify the Agreement. Sisel may have the Agreement or portions thereof translated into different languages, however, the Agreement and the relationship between the parties shall be deemed to be conducted in the English language, and the English version of all documents control any discrepancies or inconsistencies that may exist between them.

10. Any waiver of any breach of the Agreement, or any modification thereof other than as amended under Section 4, must be in writing and signed by an authorized officer of Sisel and/or the Preferred Customer, as applicable. Waiver of any breach of the Agreement shall not operate or be construed as a waiver of any subsequent breach.

11. If any provision of the Agreement is held to be invalid or unenforceable, such provision may be reformed only to the extent necessary to make it enforceable while maintaining the intent and purposes if possible, and the balance of the Agreement will remain in full force and effect.

12. This Agreement and any claim, dispute or controversy with Sisel International LLC will be governed by and construed in accordance with the laws of the State of Utah, without regard to principles of conflicts of laws. All disputes and claims relating to Sisel’s Terms and Conditions, Sisel’s Policies and Procedures, its products and services, the rights and obligations of a Preferred Customer, or any other claims or causes of action relating thereto, shall be settled totally and finally by binding arbitration in Provo, Utah, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. This Agreement and any claim, dispute or controversy against Sisel International AG, arising out of or in relation to this Agreement, or relating to Sisel’s Terms and Conditions, Sisel’s Policies and Procedures, its products and services, the rights and obligations of a Preferred Customer, or any other claims or causes of action relating thereto, shall be resolved by arbitration in accordance with the Swiss Rules of International Arbitration of the Swiss Arbitration Center in force on the date on which the Notice of Arbitration is submitted in accordance with those rules. The number of arbitrators shall be one (1), and the seat of the arbitration shall be in Zurich and the proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding on the parties and may, if necessary, be reduced to a judgment in any court of competent jurisdiction. The prevailing party shall be entitled to costs and attorney’s fees. This agreement to arbitrate shall survive any termination or expiration of the Agreement. Either party may apply for a writ of attachment, an injunction or other equitable relief to protect its interest before or after arbitration. Preferred Customers agree to waive all rights to trial by jury or to any court, and any claim or dispute can only be brought on an individual basis with no right for any claim or dispute to be arbitrated or adjudicated as a class or representative action. The parties irrevocably agree to be bound by the jurisdiction and venue in the State of Utah/Zurich Switzerland. Nevertheless, Louisiana residents may bring an action against Sisel with a jurisdiction and venue as provided by Louisiana law. Notwithstanding the foregoing, for Preferred Customers residing in Australia or New Zealand, this Agreement is governed by the laws applicable where the Preferred Customer resides. The foregoing mandatory arbitration, jurisdiction requirements and waiver of access to courts do not apply to these Preferred Customers. The parties will first seek to resolve disputes through good-faith negotiation. If unresolved within 30 days after written notice of the dispute, either party may bring proceedings in a competent court in the Preferred Customer’s country of residence, or the parties may agree to mediation or arbitration there. Australian Preferred Customers are not prevented by this Agreement from participating in representative actions. Either party may seek urgent relief or preserve a limitation period without waiting for that period to expire.

13. If a Preferred Customer wishes to bring an action against Sisel, any such action must be brought within one year from the date of the alleged conduct or omission giving rise to the action. Failure to bring an action within such time shall be barred as untimely and Sisel and the Preferred Customer affirmatively waive all claims that any longer time limitation applies. For Australian or New Zealand Preferred Customers, applicable statutory limitation periods apply.

14. I authorize Sisel to use my name, photograph, personal story and/or likeness in advertising or promotional materials and waive all claims for compensation or remuneration for such use. I may withdraw this consent by written notification to Sisel.

15. My signature or electronic acceptance certifies that I am legally able to enter into this Agreement, that I have reviewed and understand Sisel’s Terms and Conditions, Policies and Procedures, and agree to be bound thereby. A faxed, image or electronically signed copy of the Agreement, shall be deemed as an original in all respects.

Nov 2026