Sisel International is a supplier of nutritional, cosmetic and personal care products (“company’). This page is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information, which includes personally identifiable information and non-personally identifiable information (collectively “Personal Information”) if anyone accesses our webpage (“Site”) and/or decides to use our Service.
If you choose to visit our Site or use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Services we offer. We will not use or share your information with anyone except as described in this policy. By visiting our Site or using the Services, you agree to be bound by all of the terms, conditions and notices contained or referenced in this policy, and consent to having your data transferred to and/or processed in the United States. By choosing to access our Site or use our Services, by your actions you are voluntarily expressing consent to allow use to collect, use, retain, disclose and transfer your Personal Information. If you do not agree to all the terms and conditions of this policy, please exit the Site and do not apply for or use any Services.
If you are an individual or entity located in the European Union, you may have different or additional rights as listed in the latter part of this policy under “Users from Outside the United States”.
If you are an individual or entity located in California or Nevada, you may have different or additional rights as listed in the latter part of this policy under “California Consumer Privacy Statement” or “Notice for Nevada Residents”.
Unless otherwise defined in this policy, the terms used in this policy have the same meanings as in our Terms and Conditions, which are accessible at https://sisel.net/
Information Collection and Use
When you visit our site, some information, such as your browser and IP address are automatically collected when you visit the Site. This information does not reveal anything specific about you but may include:
- IP address,
- browser and device characteristics,
- data volume transferred,
- operating system,
- language preferences,
- referring URLs,
- device name,
- date and time information, and
- other technical information
This information is stored in our system log files. We keep log files to monitor functionality and optimization. In the event of suspected fraudulent activity, these logs may be used to verify the activities of an anonymous user, but we do not search log files for marketing purposes. When the data is no longer useful for Site functionality and optimization, the data is overwritten or deleted. The analysis of this data is in the legitimate interests of the company.
You also may view or engage with our Site and our Services through third-party social networking sites, social media plug-ins or other applications. When you engage with the Site either directly or indirectly such as through third-party sites, plug-ins, or applications, we may have access to certain information including information you have posted on social media such as your social media profile, your name, photo, gender, birthday, location, videos, your list of friends, etc. Further, in the event you use our Service and experience an error or need other technical or customer service support, we may request other Personal Information or non-personal information from you, or collect other data and information (directly or through third party products) regarding your use of our Services.
When you utilize company Services or place an order though its Service system, in order to establish a distributor or preferred customer account we may require you to provide us with certain personally identifiable information, including:
- first name,
- last name,
- phone number,
- email address,
- billing address,
- transactional or payment information,
- login information, and
- tax identification, if applicable
If you use company Services or interact with the company as a distributor or preferred customer, for calculation and traceability purpose you will have access to distributor information or the company’s back office, and the company will collect additional Personal Information such as:
- start/end date,
- purchase history, including products ordered, order dates, sums paid, invoice and payment information and shipping or delivery information,
- customer notes,
- communications with the company,
- distribution information such as upstream and downstream organization,
- event participation, and
- other information you voluntarily provide
We process this data as it is necessary for the formation and structuring of the relationship between you and the company and to pay for and receive product. The company may use this information to provide product and services, process payments, calculate earnings, discounts, commissions, recognitions, provide marketing materials and communicate programs, promotions, products and other offerings. Personal Information may also be used to identify, detect, prevent and mitigate fraud and other illegal activity, lawsuits or liability. We also use Personal Information to ensure compliance with policies, procedures, agreements, and applicable laws.
When you communicate with the company either to enroll, order product, address customer services issues or otherwise, we will collect Personal Information including email address, IP address, date, communication content, telephone number, account ID. We collect and use this information to address the business purpose of the communication.
Whether accessing our Site or providing information to obtain Services, the information that we request or we capture is the Personal Information used by the company, and it will be retained by us and used as described in this policy. You can always refuse to provide personally identifiable information to us, but doing so may result in decreased functionality of our Site or prevent you from obtaining services from us or third-parties that may be of interest to you.
The Site may also use and locally stored objects, also called “Flash cookies,” when it uses Adobe® Flash® Player (“Flash”) to provide special content such as video streaming, video on demand, video clips or animation. Flash, and similar applications, use Flash cookies to remember visitors website settings, preferences and usages. Flash cookies are managed directly through Adobe’s website, rather than through your web browser. The Site may also use other data tracking analytics such as Google Analytics or Tableau Software. Note that these external sites are not operated by us, therefore, we strongly advise you to review the policy of these websites.
How Information is Used
We may use information we collect to do the following, among other things:
- Create and manage your account;
- Provide the products and services you request;
- Communicate about and enroll you in contests, programs or other offers you agree to;
- Send promotional materials, newsletters, and information about products and services;
- Tell you about other products and services that may be of interest to you;
- Process payment for purchases you have made;
- Identify possible fraudulent transactions;
- Analyze, operate, manage and improve the use of the Site or company app;
- Allow you to offer a replicated website;
- Manage the Site and Services;
- Communicate about your account and your transactions;
- Communicate changes, rules, compliance issues and other administrative issues;
- Enforce the terms of this policy
In the unlikely event that we are considering a sale of its business, in its entirety or a component thereof, or substantially all of its assets are acquired, or a portion thereof, Personal Information, may be one of the transferred assets, and may therefore be used by a third-party acquirer in accordance with this policy.
With Whom We Share Information
We may disclose Personal Information to our subsidiaries, affiliates, third party service providers such as our marketing partners, payment processors, cloud storage sites, web analytics, internet service providers, order fulfillment intermediaries and other third-party processors to perform data processing services on our behalf. We may contract with third-party vendors to provide services related to the Services and may share information with such vendors to provide products and to augment your experience. Such parties are obligated not to disclose or use the information for any other purpose. Unless described in this policy, we do not sell, rent or trade your Data to third parties for promotional purposes. We may also employ third-party companies and individuals for reasons that include:
- To facilitate our Service;
- To provide the Service on our behalf;
- To provide additional services the augment the Services we provide;
- To perform Service-related services; or
- To assist us in analyzing how our Site and Services are used
In limited circumstances we may share some Personal Information with other distributors in your upline and downline organization for organizational integrity, upline training and support, sales administration, distribution of products and information, or for organizational or for compliance reasons such as placement, organizational changes and commission calculation inquiries and traceability. We may disclose Personal Information to third-parties if required by law or legal process.
For the purpose of fraud detection, the company may also pass along to its merchant account and/or credit card processor: first name, surname, address, email, telephone number, date of birth, company account name, and where applicable, order history, notes that were added by company departments, IP address, order data (including date, time, shipping costs, tax, VAT, browser cookies, IP address, billing address, payment method, currency, failed attempts), billing data (including invoice name, address, telephone number, card type, authorized amount and card expiry date).
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Our service providers and affiliates are contractually bound to protect the confidentiality of your Personal Information and may not use the data for purposes not authorized by us. Though we provide physical, electronic and procedural safeguards, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites such as YouTube API or you may receive emails from the company through a third-party such as MailChimp. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services are not directed to or intended to be use by anyone under the age of 13. We do not knowingly collect Personal Information from children under 13 and we do not promote our Services as being available to children under 13. In the case we discover that a child under 13 has provided us with Personal Information, we promptly delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we will be able to do necessary actions.
Do Not Track
Certain web browsers may allow you to enable a “do not track” option that sends signals to the websites you visit indicating that you do not want your online activities tracked. This is different than blocking cookies as browsers with the “do not track” option selected may still accept cookies. Right now, there is no industry standard for how companies should respond to “do not track” signals, although one may be adopted in the future. The company does not track its customers across third party websites to provide target advertising and therefore the company does not respond to “do not track” signals at this time. If we do so in the future, we will modify this policy accordingly.
We may update our policy from time to time. Thus, you are advised to review this page periodically for any changes. If we make any changes in the way we treat your Personal Information, we will notify you of any changes by posting the new policy on this page. These changes are effective immediately after they are posted on this page.
USERS FROM OUTSIDE THE UNITED STATES
This Site is hosted in the United States and is governed by U.S. law. If you are using the Site from outside the United States, please be aware that your Personal Information which includes personally identifiable and non-personally identifiable information (collectively “Personal Information”) may be transferred to, stored, and processed in the United States where we locate and operate our servers and databases or to countries outside of your country of residence. By using the Site, you consent to the transfer of your information and Personal Information to our facilities and to the facilities of those third parties with whom we share information as described in this policy. According to EU data protection authorities, the U.S. does not provide an adequate level of protection for the purpose of providing the Services. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this policy.
General Data Protection for the European Union
Information We Collect
Other than as identified above, the Personal Information we collect depends on the context of your interaction with us. All Personal Information you provide is processed on the basis of consent which you have given, and must be true and complete. You have a duty to notify us of any changes in such Personal Information.
At times you also may view or engage with our Site and our Services either through the company’s application, its back office database systems, or through third-party social networking sites, social media plug-ins or other applications. When you engage with the company using any of these methods, either directly or indirectly, including through third-party sites, plug-ins, or applications, we may have access to certain information including information you have posted on third-party social media such as your social media profile, your name, photo, gender, birthday, location, videos, your list of friends, and other information you have provided or posted.
How We Use Your Information
We process your Personal Information for purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). With your Consent, we use Personal Information to establish and manage a Contractual relationship with you as a distributor, which includes your Consent to create an account and login process, to send administration information about order or your account to you, to fulfill and manage orders, administer competitions or other promotions, to request feedback and post comments or testimonials, to protect our sites and processes, to enable communication with other account holders with consent, to enforce out terms, conditions, policies and processes, to respond to legal or regulatory requests and for other business purposes such as identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience. We process Personal Information you have voluntarily given us in performance of our Business Purpose and to satisfy our Contractual relationship, including for marketing purposes, by sending emails (either on our servers or third-party platforms), updates and company promotions, rank information, product, advancements, and training information, also through telephone for Business, Contractual, and Legal Reasons, to ensure compliance with company’s policies and procedures.
Will We Share Your Information
We only share Personal Information to fulfill our Business Purposes, to comply with laws and regulations and for Legal Reasons, to protect your Contractual rights, or with your Consent.
Though unlikely, we may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We may disclose your Personal Information for other purposes with your Consent.
Is your Information Transferred Internationally
How Long do we Keep Your Information
How Do we Keep your Information Safe
We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Sites is at your own risk. You should only access the services within a secure environment.
Do we Collect Information from Minors
We do not knowingly solicit data from, or market to, children under 16 years of age. By using the Site or our Services, you represent that you are at least 16. If we learn that Personal Information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to delete or pseudonymize such data from our records. If you become aware of any Personal Information we have collected from children under age 16, please contact us at firstname.lastname@example.org
What are Your Privacy Rights
You have certain rights under applicable data protection laws, which may include the right (i) to request access and obtain a copy of your Personal Information, (ii) to request rectification or erasure; (iii) to restrict the processing of your Personal Information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your Personal Information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your Consent to process Personal Information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal. The withdrawal of your consent to use Personal Information may result in the termination of your distributorship and cessation of the right to receive products or Services from the company.
If you are a resident in the European Economic Area and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Account Information: You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting customer service at email@example.com or by using the contact information provided below
How to Contact Us
If you have questions or comments about this policy, email us firstname.lastname@example.org or by post to:
1325 W. Industrial Circle
P.O. Box 369
Springville, UT 84663
If you are a resident in the European Economic Area, the "data controller" of your Personal Information is Sisel International AG. You can contact them regarding the processing of your information by Sisel, by email at email@example.com or by post to:
Sisel International AG
6060 Sarnen, Switzerland
California Consumer Privacy Statement
This California Consumer Privacy Statement (“Statement”) supplements the company’s Privacy Notice and applies solely to California consumers. This Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act (“CCPA”). The company does not discriminate against anyone for exercising rights under the CCPA. Exercising rights under the CCPA is subject to the company receiving and confirming a verifiable request.
1. Notice of Collection and Use of Personal Information
We may collect (and may have collected during the 12-month period prior to the effective date of this Statement), the following categories of Personal Information about you:
- Identifiers: identifiers such as a name, address, unique personal identifier (such as a device identifier, cookies, beacons, mobile identifiers), customer number; telephone number, online identifier, IP address, email address, account name, and other similar identifiers;
- Additional Data Under Cal. Civ. Code § 1798.80: such as signature, bank account number, credit card number, debit card number, and other financial information;
- Protected Classifications: such as age, sex, gender, gender, marital status;
- Commercial Information: such as products or services purchased and other purchasing or consuming histories or tendencies;
- Online Activity: such as browsing history, search history, and information regarding your interaction with websites or applications;
- Geolocation Data; such as geolocation of your computer or company application;
- Sensory Information: audio, electronic, visual, thermal, olfactory, or similar information, and
- Inferences: such as inferences drawn from any of the information identified above reflecting your preferences, attitudes, and abilities.
We may use (and may have used during the 12-month period prior to the effective date of this Statement) your Personal Information for the purposes described in our U.S. Privacy Notice and for the following business purposes specified in the CCPA:
- performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
- auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
- short-term use, including, but not limited to, the contextual customization of language preference;
- detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
- debugging to identify and repair errors that impair existing intended functionality;
- undertaking internal research for technological development and demonstration; and
- undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
2. Sale of Personal Information
We do not sell your Personal Information in exchange for monetary compensation. We may allow certain third parties to collect your Personal Information via automated technologies on our Sites to improve your experience and our Site and Services. You have the right to opt out of this disclosure of your information, which may be considered a “sale” under California law. During the 12-month period prior to the effective date of this Statement, we may have sold the following categories of Personal Information about you to online advertising services and social networks:
- Commercial Information
- Online Activity
We do not knowingly solicit Personal Information from, or market to, children under 16 years of age and have no actual knowledge that we have collected or sold any Personal Information of minors under 16 years of age.
3. Sharing of Personal Information
During the 12-month period prior to the effective date of this Statement, we may have shared your Personal Information with certain categories of third parties, as described below:
- Identifiers: third-party affiliates, vendors who provide services on our behalf, account holders, and data analytics;
- Additional Data Under Cal. Civ. Code § 1798.80: third-party affiliates and vendors who provide services on our behalf;
- Protected Classifications: third-party affiliates and vendors who provide services on our behalf;
- Commercial Information: third-party affiliates, vendors who provide services on our behalf, and account holders;
- Online Activity: third-party affiliates, vendors who provide services on our behalf, account holders, and data analytics;
- Geolocation Data; third-party affiliates and vendors who provide services on our behalf;
- Sensory Information: third-party affiliates and vendors who provide services on our behalf; and
- Inferences: third-party affiliates and vendors who provide services on our behalf and analytic providers.
4. California Consumer Privacy Rights
California residents have the right to request, twice in a 12-month period, that we disclose the Personal Information we have collected, used, disclosed and sold about you during the previous 12 months.
California residents have the right to request that we delete certain Personal Information we have collected from you. Upon receipt of a verifiable request to delete, the company will delete or pseudonymize your Personal Information rather than deleted for the company’s business purposes. For example, the company may not be able to comply with a deletion request if it is necessary for the company to keep information in order to provide goods or services requested, maintain an ongoing business relationship, comply with legal obligations, protect against fraudulent or illegal activity, or perform other necessary activities such as for tax reasons, for distributor upline and downline organizational integrity, for commission calculations and traceability, as permitted under the CCPA.
California residents have the right to opt out of the sale of your Personal Information. California residents also have a right to request that we provide you with (a) a list of certain categories of Personal Information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.
California residents can submit an access or deletion request by email at firstname.lastname@example.org or writing us at Sisel International, LLC, Privacy Officer, 1325 W. Industrial Circle, P.O. Box 369, Springville, UT 84663. In any request, please include whether you want to exercise the right to access information or delete information, and relevant information the company may already maintain such as first and last name; the email address you use to interact with the company, your ZIP code; your distributor or preferred customer ID number (if you have one), and the order number or description of products purchased for the last order you placed with the company (if any). If you designate an authorized agent to make an access, deletion, or opt-out of sale request, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us.
The company will use the information above, and any information it already maintains to verify identity to make sure we do not provide or delete Personal Information in response to a fraudulent request. The company reserves the right to request additional information to help identify an individual or verify that you want your information deleted. If the company is unable to confirm that the individual making the request is the same person about whom we have collected Personal Information, we will not be able to complete the request. In addition, if you do not have an account and you ask us to provide you with specific pieces of Personal Information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request and that you are a current resident of California.
The company will attempt to provide the requested information or confirm completion of a request to delete Personal Information within 45 days. The company will notify you within that time period if it will need additional time to process your request.
Notice for Nevada Residents
Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online. The company does not engage in such activity; however, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to opt-out of any potential future sales under Nevada law by contacting us at email@example.com. Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.
Revision date: Jan 31, 2022